Ordering and Processing Times

All items are handmade to order. Please allow 3-6 business days for your order to ship unless otherwise specified on the individual product page description.
Returns

I want you to be happy with your purchase and fully satisfied. Please contact me within 7 days of your package arriving if you need to return any unused item(s). Shipping costs will not be refunded. Once we receive your returned items(s) we will notify you and refund your payment to your original payment method. Please contact me first before returning any items, any items returned without consent will be refused. All returned items must be in original packaging with tags attached.

Items that are non-returnable

All SALE items

Earrings and hair accessories (Due to hygienic reasons)

Custom Made Jewellery

Exchanges

To be eligible for an exchange, your jewellery must be unused and in the same condition that you received it. Item(s) for exchange must be in original packaging and undamaged. Shipping cost are not included with exchanged items. Once we receive your exchange item your new purchase will be sent right away via Canada post. Shipping charges are to be incurred by the customer for all exchanged items.