SHIPPING & RETURNS
We do our best to make you happy with your purchase.
Shipping
All Canadian & US orders of $150 or more will SHIP FREE via Canada Post
All packages over $150 include tracking.
Shipping within Canada:
All orders are shipped via Canada Post
All shipping is weight based and will be calculated at checkout. Orders will include a tracking number.
Shipping to the United States:
All orders are shipped via Canada Post
All shipping is weight based and will be calculated at checkout. Orders will include a tracking number.
Ordering and Processing Times
All items are handmade to order. Please allow 3-6 business days for your order to ship unless otherwise specified on the individual product page description.
Returns
I want you to be happy with your purchase and fully satisfied. Please contact me within 7 days of your package arriving if you need to return any unused item(s). Shipping costs will not be refunded. Once we receive your returned items(s) we will notify you and refund your payment to your original payment method. Please contact me first before returning any items, any items returned without consent will be refused. All returned items must be in original packaging with tags attached.
Items that are non-returnable
All SALE items
Earrings and hair accessories (Due to hygienic reasons)
Custom Made Jewellery
Exchanges
To be eligible for an exchange, your jewellery must be unused and in the same condition that you received it. Item(s) for exchange must be in original packaging and undamaged. Shipping cost are not included with exchanged items. Once we receive your exchange item your new purchase will be sent right away via Canada post. Shipping charges are to be incurred by the customer for all exchanged items.